Delivery & Returns

Delivery

We deliver free on all orders over £35 with our standard delivery of 1-2 working days (Usually delivered the next working day after disatch).

For orders under £35 on standard delivery of 1-2 working days, we charge £3.99 to cover our costs.

Delivery Exceptions

Although next day delivery is available throughout the UK, there are some locations that we cannot offer next day delivery to.

Below is a list of postcodes that can take up to 3 working days to deliver to, so please allow for this when placing your order.

AB 31-38 and 41-56                                       

BT (all)                             

FK 17-21

G83                                                             

GY9                                   

HS 1-9

IM (all)                                                         

IV (all)                               

KA 27 – 28

KW 0-17                                                       

PA 20-78                           

PH (all)

TR 21-25                                                     

ZE (all)  

Refunds and Returns

Our mission is simple – deliver unconditional love to our dogs and make sure our Waggys are completely happy with every contact with us.

Our community is built on trust and if we have failed to deliver unconditional love, in any way, we will fix it.

Please email us at woof@yourdogsclub.co.uk with a brief explanation of the problem and we will contact you to fix it in the way you want it fixed.

We have no complicated refund or return policy – we want you to stay with us, so we'll go the extra mile to fix it.

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