We deliver free on all orders over £25 with our standard delivery of 1-2 working days (Usually delivered the next working day after dispatch).
For orders under £25 on standard delivery of 1-2 working days, we charge £3.99 to cover our costs.
Although next day delivery is available throughout the UK, there are some locations that we cannot offer next day delivery to.
Below is a list of postcodes that can take up to 3 working days to deliver to, so please allow for this when placing your order.
AB 31-38 and 41-56
KA 27 – 28
Refunds and Returns
Our mission is simple – deliver unconditional love to our dogs and make sure our Waggys are completely happy with every contact with us.
Our community is built on trust and if we have failed to deliver unconditional love, in any way, we will fix it.
Please email us at email@example.com with a brief explanation of the problem and we will contact you to fix it in the way you want it fixed.
We have no complicated refund or return policy – we want you to stay with us, so we'll go the extra mile to fix it.
We ship all orders with 1 working day and the same day if ordered before 12pm. Delivery to mainland UK usually takes 1-2 working days after dispatch and 2-3 working days to the highlands and islands.
'Waggy' is the term we use to describe members of our doggy community who have signed up to our website. Anyone can sign up and start receiving benefits including exclusive offers and discounts. Sign up here >